ServiceNow, Inc.

Services-Prepackaged Software·SANTA CLARA, CA·FY end 12/31·CIK 1373715

CEO Pay Ratio

251:1

William R. McDermott

CEO Total Comp

$51.6M

William R. McDermott

Median Employee

$205,259

Revenue

$13.3B

FY 2025

Net Income

$1.7B

FY 2025

Free Cash Flow

$4.6B

FY 2025

Net Margin

13.2%

Insider Net (180d)

$654.8K

2 buys / 4 sales

CEO Pay Accountability

CEO comp as % of net income

2.95%

For every $1,000 of profit, $29.49 flows to the CEO.

CEO comp as % of buybacks

2.80%

CEO comp equals 28.0‰ of cash returned to shareholders via buybacks.

5-year history · USD

Metric	FY 2025	FY 2024	FY 2023	FY 2022	FY 2021	Trend
Revenue	$13.3B	$11.0B	$9.0B	$7.2B	$5.9B
Gross Profit	$10.3B	$8.7B	$7.0B	$5.7B	$4.5B
Operating Income	$1.8B	$1.4B	$762.0M	$355.0M	$257.0M
Net Income	$1.7B	$1.4B	$1.7B	$325.0M	$230.1M
Operating CF	$5.4B	$4.3B	$3.4B	$2.7B	$2.2B
Capex	$868.0M	$852.0M	$694.0M	$550.0M	$392.0M
Free Cash Flow	$4.6B	$3.4B	$2.7B	$2.2B	$1.8B
Buybacks	$1.8B	$696.0M	$538.0M	—	—
Dividends	—	—	—	—	—	—

Gross Margin	77.5%	79.2%	78.6%	78.3%	77.1%
Operating Margin	13.7%	12.4%	8.5%	4.9%	4.4%
Net Margin	13.2%	13.0%	19.3%	4.5%	3.9%
FCF Margin	34.5%	31.1%	30.1%	30.0%	30.5%
R&D / Revenue	22.3%	23.2%	23.7%	24.4%	23.7%
Effective Tax	22.7%	18.0%	-71.7%	18.5%	7.6%
Debt / Equity	—	—	—	—	—	—
Buybacks / FCF	40.2%	20.4%	19.9%	—	—

FY 2025

Executive	Salary	Stock	Options	Bonus / Inc.	Other	Total
William R. McDermottChairman and Chief Executive Officer	$1.5M	$43.5M	—	$3.5M	$3.0M	$51.6M
Amit ZaveryPresident, Chief Product Officer, and Chief Operating Officer	$900.0K	$21.7M	—	$3.1M	$45.3K	$25.8M
Paul SmithFormer President of Global Customer and Field Operations	$574.0K	$19.0M	—	—	$499.4K	$20.1M
Gina MastantuonoPresident and Chief Financial Officer	$891.7K	$16.3M	—	$1.1M	$148.4K	$18.5M
Paul FippsPresident, Global Customer Operations	$1.1M	$14.7M	—	$1.1M	$24.2K	$16.9M
Jacqueline C. CanneyChief People and AI Enablement Officer	$741.7K	$10.3M	—	$749.3K	$63.9K	$11.9M